Taking a Look at the American Civil War - 896 Words

Many events during the mid-1700-1800s provoked the civil war because of the contradicting ideas between the northern states and the southern states. The conflict between the north and south that led to the civil war includes economic, social, and political events. At the meantime, slavery arose as a huge debate between the pro-slavery and anti-slavery faction. Fierce debates had sparked between the north and south states because of the southern states’ agrarian based economy. The geography in the northern states was based on industry, meaning they utilized machines and mass produced. In the social aspect, abolitionists wanted to eliminate slavery in the south which caused the civil war to bombard in Fort Sumter. Even though there were many contributing factors to the civil war between the Union and the Confederates, the geographical and social events mainly impacted the civil war. Major geographical events that built tension between the North and South included the Mexican-Ame rican War and the Industrial Revolution. Many geographical differences between the north and south became a problem, building up to slavery, thus leading to the civil war. Even though the Industrial Revolution happened early on before the civil war, it later led to the civil war because of the geography of the north and south. During the Industrial Revolution, the north experienced a period of rapid growth in manufacturing and where technology grew. In the south, they had few factories and had farmingShow MoreRelatedEssay on The Civil War: A Women’s Time to Shine1334 Words   |  6 PagesThe Civil War was a defining point for the United States. The people of America were forced to step back and reevaluate what defined the American Citizen: a person with the rights and privilege to cast a vote for what or who he believes in. The key word here is â€Å"he†. The Civil War brought freedom and rights to African Americans, yet it had no directly positive effect on womenâ₠¬â„¢s rights. While African Americans were seeing their lives and futures change, to many observers the women’s rights movementRead MoreEssay on From Slavery to Presidential Power1276 Words   |  6 PagesWhen people look at a person’s appearance, no two people will ever look alike. When people look at a person’s character, no two people will ever look alike. Color, being the only thing that was similar, caused people of white race to see themselves as superior to those of African-American race. Slavery, which first arrived in Virginia in 1619, was followed by a number of events; many laws and amendments were passed, like the Fugitive Slave Law. Slavery resulted in Civil War, later gaining rightsRead MoreThe War Of The American Civil War Essay1472 Words   |  6 PagesThe American Civil War lasted from April 12, 1861 to May 9, 1865. It was the bloodiest war in American history, killing approximately 620,000 soldiers in total. The War was fought and won by the North, ensuring that all the United States would stay united and slavery would be illegal in The United States. However, history is one of the most complicated things in the world. It’s also one of the most important things in the world because history is what made the present possible. Historians have debatedRead MoreEssay on The Civil Rights Movement1708 Words   |  7 PagesThe civil rights movement comprised efforts of grassroots activists and national leaders to obtain for African Americans the basic rights guaranteed to American citizens in the Constitution. The key players in succeeding with the civil rights movement were the soldiers returning from the war, Martin Luther King Jr, Malcolm X, The Student Nonviolent Coordinating Committee (SNCC), and the anti-Vietnam War activists. During the civil rights movement, nearly every African American had experiencedRead MoreA Social Examination On The Cold War969 Words   |  4 Pagestakes a social examination on the war against communism in the book, Homeward Bound: American Families in the Cold War Era. May portrays the idea that the nuclear family structure was a way to amplify resistance against communism. The exterior threat of communism during the postwar and the Cold War era caused for interrelationships within marriages to become a longer and more stable environment. Compared to the previous book we read as a class, May takes a deeper look into history and finds geopoliticalRead More Effects of Civil War Essay871 Words   |  4 Pages When a war occurs, it takes years for the society or societies involved to return to a more normal, calm state. In the case of the American Civil War, many aspects of the country were disrupted after the war ended in 1865. Relations were strained, land had been destroyed, fa milies torn apart, and much more. The economy struggled, and many Southerners did not want to accept a loss. The death count for the American Civil War was also an amazing number, and made a large dent into families, businessesRead MoreEffects of Civil War899 Words   |  4 PagesWhen a war occurs, it takes years for the society or societies involved to return to a more normal, calm state. In the case of the American Civil War, many aspects of the country were disrupted after the war ended in 1865. Relations were strained, land had been destroyed, families torn apart, and much more. The economy struggled, and many Southerners did not want to accept a loss. The death count for the American Civil War was also an amazing number, and made a large dent into families, businessesRead MoreThe Red Badge Of Courage By Stephen Crane1177 Words   |  5 PagesPrior to the Civil War, combat on the battlefield was portrayed as glorious and as something that molded heroic figures for the futu re to praise and behold. Back then, some Americans believed that going into war would instantly make them into heroes and was the best way to pay tribute to your country. However, after the Civil War, the perspective of war was redefined among many Americans. Many stories of warfare show the way some Americans viewed the idea of war. In the following texts: The Red BadgeRead MoreCivil Disobedience And The Civil War1047 Words   |  5 Pagesresult of civil disobedience. Breaking the laws that England imposed on the colonies was the first step in a revolution that established a new form of representative democracy. Most of the great social changes that have come about over the 200+ years of our existence had its roots in the embracing of breaking a law of the land dutifully enacted by a legislative body. Civil disobedience is the deliberate disobeying of a law, or government directive prohibiting the action you are taking. Many lawsRead MoreHenry David Thoreau Resistance To Civil Disobedience Analysis1508 Words   |  7 PagesDuring the era of the civil disobedience, individuals took stand and fight for their rights. the government took actions that violated the rights of others or took restrictions that angered residence. Resistance to civil government by Henry David Thoreau is an essay written about his opinion on opposing the government that was taking control of people’s rights, motivating his disagreement of slavery and the Mexican-American war. Mahatma Gandhi, a leader who fought for the Indians independent movement

The Great Laws Of Nature Indigenous Organic Agriculture

â€Å" Know your farmer, know your food† goes the slogan by organic farmers to promote the consumption of locally grown food through organic frelated to survival and subsistence for many people worldwide. Based on these seven UNESCO criteria, organic farmers’ knowledge would qualify as indigenous knowledge (Sumner, 2006). In resonance with the understanding of organic knowledge as indigenous knowledge, a Canadian documentary video, titled â€Å"the great laws of nature: indigenous organic agriculture† reflects and confirms the concept of indigenous knowledge as organic farmer’s knowledge. The documentary explicates how some indigenous peoples believe that the â€Å"concept of organic† was designed by the creator following the fact that nature lives in harmony with itself without gossips or worries, living side by side with each other without fighting over that piece of land in which they are found. (Williams Ermine, Saskatchewan Elder). Through the act of studying nature, indigenous peoples identified four kinds of plant beings; flowers, grasses, trees and vegetables. They have demonstrated that to each of the plant beings, the creator gave the spirit of life, growth, healing and beauty and each is placed where it will be most beneficial. The believe that everything has life and spirit by the indigenous peoples initiated their concept that plant were put on the earth to look after all living things and everything in the universal has a purpose in its natural state. Thus, man needs toShow MoreRelatedEthics Is A Moral Principle That Governs A Person1265 Words   |  6 Pagesget work done. An example could be cutting down trees, polluting different water resources, and hunting down endangered animals. The question then is â€Å"Is it morally acceptable for farmers to practice slash and burn techniques to clear areas for agriculture? Do mining companies have a moral obligation to restore the landform and surface ecology of a la nd they used? Does the natural environment and/or its various contents have certain values in their own right so that these values ought to be respectedRead MoreLand Pollution3434 Words   |  14 Pagescauses  soil erosion. The soil that is left naked on harvesting crops from agricultural lands is vulnerable to being eroded by wind and water. Intensive agricultural practices cause the soil cover to lose its nutritional elements, making it of no use for agriculture. Excessive use of pesticides and chemical fertilizers causes soil contamination. Chemicals can prove harmful to the animal and plant life. An excessive use of chemicals leads to a decrease in the fertility of soil. Certain herbicides and insecticidesRead MoreOrganic Food8071 Words   |  33 PagesContents 01. What is Organic Food?.........................................................04 02. History of Organic Food†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦04 03. Principles of Organic Agriculture†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.....05 04. How Can We Be Sure That our Food is Organic?...............07 05. Types of Organic Food†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.....07 06. Advantages of Organic Foods†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.......09 07. Organic vs. Non-organic†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.......11 08. Organic Food market†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦....13 09. How can we market Organic Products?.......Read MoreGenetically Modified Organisms ( Gmo ) Essay1737 Words   |  7 Pagesbeen seen as a great advantage by many scientists and supporters of this technology, transgenic organisms suppose a danger that has not been conceived at all and that may affect the world in an unrepairable and decontrolled way. There has been always the need to improve organisms to obtain desirable features and characteristics, for instance, humans have selected the best plants and have collected their seeds developing much better individuals. This process has occurred in agriculture and similarlyRead More Nature in the Rastafarian Consciousness Essay example3436 Words   |  14 PagesNature in the Rastafarian Consciousness Living in harmony with the environment and the laws of Nature is one of the central ideas of Rastafarianism. To live in accordance with the Earth is to live in accordance with Jah; it is incorporated into the morality that is Rastafarian consciousness. The Rastas reverence for nature is influenced by the traditional African religions which are still practiced in Jamaica and which have also influenced Christianity on the island tremendously. Hinduism, tooRead MoreLand and Soil Degradation Assessment1951 Words   |  8 Pagesstrongly seasonal nature of rainfall across most of South Africa, it is hardly surprising that soil erosion is a signiï ¬ cant environmental problem and it has, indeed, been recognized as such for some 50 years. National assessments of the nature and extent of soil erosion have pointed to the widespread occurrence of rill and gully erosion. Soil may be exposed to the direct impact of precipitation and its subsequent runoff as a result of grazing pressure and, in the case of arable agriculture, due to cropRead MoreHow Do Sociological And Psychological Needs Affect Form, National Identity? Essay2217 Words   |  9 Pagesall interconnected expression which is now taken for granted, due to globalization or even industrialization as all these have been the depleting cause of uniqueness in a national context. The art, architecture, culture, lifestyle and even political laws have brought the east equal to the west in all manners. Therefore, it becomes even more important to recognise and acknowledge the differentiating characteristics of a nation and its culture. 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Romans took great pains to build up infrastructure to make sure that they had stable connections between cities, forts, and important choke points in their empire, for restocking and maintaining law and order. They also depended on a tightly controlled system of administration, strong disciplined army, and excellent communications. The provinces of the empireRead MoreWhy Food Labeling Is Mandatory For Gmos2370 Words   |  10 PagesWhy food labeling is mandatory for GMOs There are certain basic necessities the human body needs in order to survive. Water, food, clothing and shelter are just some of those most basic needs. We, as humans, have been striving to conquer nature in order to make our lives easier. As we have occupied this earth for thousands of years and survived plagues and wars, one of our most basic needs has always challenged us; how to make more food to satisfy an ever growing population. Eventually our technology

Crm at Icici Bank Free Essays

The use of Customer Relationship Management (CRM) in banking has gained importance with the aggressive strategies for customer acquisition and retention being employed by banks in today’s competitive milieu. This has resulted in the adoption of various CRM initiatives by these banks to enable them achieve their objectives. The steps that banks follow in implementing Customer Relationship Management (CRM) are: Identifying CRM initiatives with reference to the objectives to be attained (such as increased number of customers, enhanced per-customer profitability, etc. We will write a custom essay sample on Crm at Icici Bank or any similar topic only for you Order Now , Setting measurable targets for each initiative in terms of growth in profits, number of customers, etc. and Evaluating and choosing the appropriate Customer Relationship Management (CRM) package that will help the company achieve its CRM goals (a comparison of pay-offs against investments could be carried out during the evaluation exercise). Customer Relationship Management (CRM) has been deployed in retail banking. The challenges in managing customer relations in retail banking are due to the multiple products being offered and the diverse channels being used for the distribution of the products.Customer expectation from banks can be summed up as: â€Å"Any time anywhere service, personalized offers, and lower payouts†. Aggressive marketing and promotions on the part of the banks have resulted in most customers happily switching loyalties to enjoy better privileges, thereby making the task of retaining them more difficult for the banks. The use of Customer Relationship Management (CRM) in banking has been essentially done for the following purposes: Targeting customers: It is necessary for banks to identify potential customers for approaching them with suitable offers.The transactional data that is generated through customer interactions and also by taking into account the profile of the customer (such as the lifecycle stage, economic background, family commitments, etc. ) needs to be collated into one database to facilitate its proper analysis. For example, a customer interacts with the banks for savings accounts, credit cards, home loans, car loans, demat accounts, etc. the data generated through all these services needs to be integrated to enable effective targeting.After the integration is done, a profitability analysis of the customer needs to be undertaken to acquire an understanding of the profit-worthiness of the customer before targeting him with new offers. Sales reference material: A consolidated informa tion database on all products, pricing, competitor information, sales presentations, proposal templates and marketing collateral should be accessible to all the people concerned. These prove to be very helpful in Sales Force Automation (SFA) wherein the salesperson gets instantaneous access to all relevant material as and when it is required (especially when he/she is in a meeting with a client. Consistent interface with customers: The communication to customers from various departments like sales, finance, customer support, etc. should be consistent and not contradictory. Therefore, all departments should be privy to a unified view of the customer to enable a consistent approach. Removal of inconsistencies is necessary to ensure that customers are not harassed and frustrated owing to poor internal co-ordination. This is bound to enhance customer satisfaction.The contact centres used to interface with customers should ensure consistency in customer interaction, irrespective of the medium used for the interaction such as telephone, Internet, e-mail, fax, etc. Banks can use the data on customers to effectively segment the customers before targeting them. Proper analysis of all available data will enable banks to understand the needs of various customer segments and the issues that determine â€Å"value† for that segment. Accordingly, suitable campaigns can be designed to address the issues relevant for that segment and to ensure higher loyalty from these customers.When data analysis is done in the right manner, it helps in generating opportunities for crossselling and up-selling. Read More: Customer Relationship Management in the Banking Sector ICICI Bank’s CRM Initiatives ICICI Bank has to manage more than 13 million customers. The bank has over 550 branches, a network of 2025 ATMs, multiple call centres, Internet banking and mobile banking. Its customers often use multiple channels, and they are increasingly turning to electronic banking options. Business from the Internet.ATMs and other electronic channels now comprises more than 50 per cent of all transactions. In the process of making its business grow to this level, ICICI Bank has distinguished itself from other banks through its relationship with customers. The Teradata solution focuses on a Customer Relationship Management (CRM) platform. Information from various legacy and transaction systems is fed into a single enterprise called wide data warehouse. This allows the bank to generate a single view of its customers.The warehouse has the capability to integrate data from multiple sources comprising Oracle and flat files. The Behaviour Explorer enables profiling of customers and querying on various parameters. These enable the bank staff create suitable campaigns for targeting individual customers on the basis of their requirements. The logistics in the system have also led to other benefits like interactive reports, unearthing cross-selling opportunities as well as finding out about the channel usage undertaken by a segment.The data access was facilitated through the use of Cognos Power Cubes. The Benefits of CRM Customers’ usage pattern: ICICI’s CRM data warehouse integrates data from multiple sources and enables users to find out about the customer’s various transactions pertaining to savings accounts, credit cards, fixed deposits, etc. The warehouse also gives indications regarding the customer’s channel usage. New product development: Analysis at ICICI guide product development and marketing campaigns through Behaviour Explorer, whereby customer profiling can be under taken by using ad hoc queries. The products thus created take into account the customer’s needs and desires, enabling the bank to satisfy customers through better personalization and customization of services. Central data management: The initial implementation of CRM allowed ICICI to analyse its customer database, which includes information from eight separate operations systems including retail banking, bonds, fixed deposits, retail consumer loans, credit cards, custodial services, online share trading and ATM. Some Noteworthy CRM Initiatives of ICICI Bank Mobile ATMs: Customers of ICICI Bank can access their bank accounts through mobile ATMs.These ATMs are kept in vans and parked at locations that have a high traffic of bank customers such as the commercial areas in a city or upmarket residential areas ICICI Bank now provides standard ATM facilities through ATM vans. This facility has been tried at Mumbai, Chandigarh and various places in Kerala during specified timings. Bulk Deposits: The ICICI Bankâ₠¬â„¢s Bulk Deposit ATMs enable customers to deposit large amounts at one time. Unlike conventional ATMs, which are able to accept only 30 notes at a time, these ATMs allow the deposit of huge amounts. The Bulk Deposit ATM is available in Mumbai’s Vashi sector branch office of ICICI. The bulk deposit facility can be availed of by select customers who need to deposit huge amounts of cash. ICICI Bank issues a special card called the `Deposit Only Card’ to facilitate this service. This card allows for deposit transactions only. The service is further facilitated by the provision of special bags at ATMs in which a customer can put his money. After the deposit slip is filled, the bag can be inserted in the ATM.The transaction slip is then generated by the ATM as an acknowledgement of the deposit. ICICI Bank also has cash pick-up service for business customers under the business banking segment. ATMs for the visually challenged: ICICI Bank has launched ATMs with special voice-guided systems, which guide a visually challenged person to access ATMs without any help. The jack on the terminal enables headphones to be connected to it and voice commands enable the customer to transact business. Customers may choose a suitable language to get voice commands.After the language selection is done, the customer is guided to ensure that the ATM card is inserted in the right slot and thereafter, guidance is provided for entering the PIN by using the keypad. A raised button is provided on number 5 to enable users to identify the numbers easily through touch. The slot for cash collection has such raised `pips’ that enable easy identification through touch. Other Services through ATMs: Apart from the usual transactions involving the bank, some other services can also be availed of by ICICI Bank customers.These include: Prepaid mobile recharge Buying and renewing Internet packs (such as those of TATA Indicom Internet service provider and Sify). Making donations for Tirupati Tirumala Devasthanams, Nathdwara temple and Shri Mata Vaishnodevi shrine. Mutual fund transactions, and Bill payments Mobile phone as a Virtual Wallet: The mobile phone has been transformed into a virtual wallet – a new innovation in mobile commerce. On September 19, 2005, Airtel, ICICI Bank and VISA announced the launch of mChq – a revolutionary new service – which is a credit card using the mobile phone.This is the first mobile-to-mobile payment option which enables Airtel customers and ICICI Bank Visa cardholders to pay for their purchases with their Airtel Mobile phones. The service has eliminated the need for carrying physical cash for makin g a purchase and also the problems associated with the point of sale (POS) terminal since the mobile phone services as a secure POS and a payment mechanism. Social Events: ICICI Bank organized the largest domestic invitational amateur golf event for HN1 (highnet-worth individuals) customers.This nation-wide golf tournament had over one lakh high-net-worth clients of ICICI Bank’s private banking division participating in the event. Mobile Banking Benefits: Mobile banking enables the customer to avail of many facilities by just sending an SMS. These facilities, which are currently offered free of cost, are as follows: Locating ATM Locating branch Locating drop box Alert facilities like salary credit, account debit/credit, cheque bounce, etc. , and Queries on banking, cards and demat account Questions 1.Explain the initiatives take by ICICI Bank to promote Customer Relationship Management (CRM). 2. Discuss the benefits of the initiatives taken by ICICI Bank to promote Customer Relationship Management (CRM). 3. What should be the core elements of CRM that ICICI bank in your opinion should follow, besides what they are already following to make themselves a distinct bank from their competitors 4. Outsourcing CRM is one activity that most organizations follow. Is it a viable option. Give your views keeping in mind the cost involved in implementing CRM and enhancing business also.Related posts: 1. Case Study of Global Knowledge: Technology as an Effective Ingradient of Customer Relationship Management (CRM) 2. Need of Customer Relationship Management (CRM) in Banks 3. Introduction to Customer Relationship Management (CRM) 4. Customer Relationship Management in the Banking Sector 5. Case study- â€Å"Merger of HDFC Bank and Times Bank† 6. Case Study:Business Model Innovation and Customer-Driven Innovation at Dell 7. Case study- â€Å"Entry of LIC into banking: Is it a wise decision? † 8. Indian banking system: Development banks: Export-import bank of India (EXIM Bank) 9.Case Study: Supply Chain Management of Walmart 10. Case Study: Cadbury Crisis Management (Worm Controversy) Recommended Articles Actions Taken by RBI to Tackle the Accumulation of Non Performing Assets (NPA’s) in Banks Management/Resolution of NPA’s: Legal and Regulatory Regime The Impact of Rising NPA Levels in Banks Categories of Non Performing Assets (NPA’s) Customer Service Strategies in Banking Sector Role of RBI (Reserve Bank of India) in Payment Systems Electronic Cheque Payment System Development of Bank Payment Systems Classification of Bank Payement Systems Introduction to Payment Systems in Banking System How to cite Crm at Icici Bank, Papers